A while back, I indicated in a claim settlement package that my client had suffered emotionally, when her dog was hurt in the crash. I know that it was a bit unusual to include that in a settlement package. However, when the adjuster completely discounted any consideration relating to the emotional impact of watching your dog get hurt, I knew that the adjuster was not a “dog person”. Sure enough, he did not have a pet.
That caused me to do a little research on our love of pets. Psychologists tell us that 80% of dog owners buy their dogs a present for holidays and birthdays. More than half of them sign letters and cards from themselves and their pets. When I read that, it confirmed my belief that the adjuster was in the minority!