Years ago when you checked into a motel, the front desk would hand you a key. An actual physical metal key. Then you would proceed to the room and insert the key and unlock it. It felt good. It was what everyone knew.
The downside to the key system was that guests regularly left the motel with the metal key in their pocket. Each time that would happen, the motel would call the locksmith to change the lock. It was costly and slowed down the check-in process.
Then the electronic key system was invented and marketed. The motel could now change locks right at the front desk. The key expense was diminished. No one was leaving with keys unless it was the skinny economical electronic key. In fact, the motel could even place ads on these keys, such as restaurant hours or discounts on their food. It was sure to take over all motels.
All motels should have immediately converted to the electronic key system but not all did. Motel owners did not want to expend the money or experience the down time of installing all those electronic key systems for each door. Instead, many refused the new technology. Then, guests started complaining about the old key systems and finally the electronic systems were implemented.
Now, Starwood Preferred has announced that their chain of restaurants is adding a new feature. You don’t need to check in at the front desk nor get one of the electronic keys. You can check in through your cell phone, arrive at the hotel and go right to your room. With your phone, you can unlock your room. Will all motels go to that system?
I was reminded of technology advancements at the trial lawyer seminar this past weekend. Several braved an early morning to attend the law firm exchange. Paperless filwa, scanning, and indexing organization were the key terms. New equipment was discussed.
Much like the motel lock systems, there will always be some who don’t want to use computers, insist on entirely having an all paper file system and have little or no scanning. These are the same lawyers have big storage facilities to keep all their closed paper files.
Our firm is determined to keep ahead of the technology curve. The other day I mentioned “getting paged” when I really meant that I had just received a text. That got a laugh from those around me. At least I didn’t say to check the weather with Poor Richard’s Almanac!
The good news is that we don’t have storage sheds or spaces, because every document and paper is scanned when it comes in. I am surrounded with technological minds!
I guess the day might arrive when I can even get into the office with my cell phone… or maybe my watch!
And for pic o’ day… some real technology entertainment:
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