It feels like I was just writing a Friday blog. This week moved quickly! So, first a Friday coffee:
Yesterday I had a client tell me that she wanted to make sure that I knew how helpful and friendly her paralegal had been throughout our representation. The paralegal made me look good because of her attitude.
Coincidentally, I had just read the following online review of a Richmond pasta restaurant experience:
Loud and dark. Unfriendly service. Party of 10 had reservations and our elderly mother was going to be 10 minutes late. They would not let her sit with us when she arrived. She had to hang out at the bar till we were done. Food great but not worth with service like that.
Also this past week, one of our lawyers took his wife to the opening of a new restaurant in the area. When I asked him if he liked it, he answered, “that’s difficult to say”.
He went on to describe that they probably would not be returning. It wasn’t that the food was bad, it was that the overall attitude from the hostess to the restaurant manager was that no one cared that they were there… and the service and dining experience reflected that attitude.
Here’s one of those Pinterest anonymous quotes that reminds us of the importance of a good attitude… and how it makes a difference:
A negative thinker sees difficulty in every opportunity. A positive thinker sees an opportunity in every difficulty.
Here’s to a positive weekend!!!
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