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Geico Musicians

Monday, April 1st, 2013

     I admit that I laugh at some insurance commercials. Others just make me sneer. For instance, I always laugh when Allstate’s Mayhem falls through the roof or slaps against a car. It doesn’t matter to me that Allstate might not be a treat to negotiate with on a claim.

     When it comes to Geico ads, I admit that I really don’t find any of them that funny. Well, maybe a pig on a plane might be unusual. Other than that, the ads don’t grab me. I am fascinated that they originate from an agency in Richmond, Virginia.

     A recent campaign includes two men playing musical instruments. They comment on Eddie Money running a travel agency or a muscle man directing traffic. Come to think of it, I do like the lion named Carl, who is being watched by two antelopes with night vision goggles… but I digress.

     I saw a New York Times advertising column discuss those musicians.  Stuart Elliot answered who they are and whether they really are musicians. Since it involves advertising and insurance, I thought that his answer serves as a curious look behind the advertising scenes. Here’s what he said, 

A. The commercials for Geico, dear reader, are part of a campaign that began in July, says Theresa Dunn, a spokeswoman at the agency that creates the campaign, the Martin Agency in Richmond, Va., part of the Interpublic Group of Companies.

The musicians are actual musicians, Ms. Dunn says. One, who portrays Ronnie the mandolin player, is Alex Harvey, a music teacher from Brooklyn “who happened to get cast in an acting role,” she adds.

The other, who portrays Jimmy the guitar player, “is an actor who just happens to play the guitar,” Ms. Dunn says. More information about him can be found here: http://www.timothyryancole.com/#!productions/c1edo

 

     And for pic o’ day, my Mom sent one from the basketball court this weekend. Well, maybe not really from the court.

Final 4

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Comcast Bans Gun Advertising

Sunday, March 24th, 2013

I received two items over the weekend that had financial news about Comcast Cable. First, “The Motley Fool” emailed an investment video with the question, “Imagine What Cable Companies Would Do If Everyone Stopped Watching?”. The investment analysis went on to conclude that losing viewership would cause Comcast to lose about 2.2 trillion dollars, and that Apple TV and Google are on a path to cause the “Death of Cable”.

Then, my email inbox brought me an article from USA Today about Comcast. They are choosing to turn down advertising… any advertising about firearms and ammunition. No more gun and ammo commercials on the nation’s largest cable-TV provider.

Comcast made this announcement after their recent purchase of NBC. Chris Ellis of Comcast’s advertising and sales division reasoned that, “Consistent with long-standing NBC policies, Comcast Spotlight has decided it will not accept new advertising for firearms or weapons moving forward”.

Currently, they do apparently distinguish TV advertising from their web advertising. Comcast, Cox and Time Warner do not list any firearms ad restrictions on their websites.

In response to this Comcast announcement, gun sellers have been expressing mixed emotions. Rick Oliver of Haley’s Lodge, which sells guns, knives and ammunition in Indiana said, “Frankly, I’m a little confused. I’ve been running ads for 30 years. But, if they don’t want my money, I’ll take it elsewhere.”

Greg Hasek, manager of Four Guns, counters that he thinks it’s ridiculous to single out one industry like that. He suggested the widespread advertising for alcohol, despite the many “drunken-driving deaths”. Then, he really went for the metaphor punch, “Buffets are so unhealthy, they can lead to death by obesity complications. Are we going to stop advertising buffets?”

While Washington wrestles over gun legislation, this shows one response in the private sector. Private business has the right to turn down such advertising and business has the right to take their money elsewhere. No word on whether other cable channels will stop advertising the success of investing in gold because it just keeps going up, despite it trading down 6% in 2013. (I just threw in one of my pet peeves right there. They will sell you gold coins and then “hold them for you” or let you hold your investment in your own hands…come on)

Of course, the private sector can run gold ads … if they want. For me, just don’t take away those ads for Golden Corral!

And then, we turn to pic o’ day. Mom sent me another one that she knew would tickle my funny bone:

mom's dogs

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Carcass Removal Advertising

Tuesday, November 27th, 2012

Mae West supposedly said, “There is no such thing as bad publicity”.  Apparently, a restaurant in Montana thinks differently.

Bar 3 Bar-B-Q made the decision to not place a yellow page advertisement from Dex Media. Despite that, in 20o9 the yellow page company provided a “free” advertising listing for the restaurant. In 2010, it again gave the restaurant a free listing,  but also added an online free listing to the Internet version of the directory.

Free sounds good, Right? Well, not so much when the restaurant listing was put under the category of “Animal Carcass Removal”. (Story)  In 2011, Jay Leno even featured it as a joke on the Tonight Show.

The restaurant did not think that its free listing was very funny. It filed suit against Dex Media Inc. claiming that the advertisement was placed by an angry salesman of the yellow page company, after the restaurant would not buy an ad from him.

The lawsuit was filed for claims of negligence, defamation and slander and sought damages for lost business and profit as a result of having the restaurant’s reputation damaged. A carcass removal ad hurt the BBQ.

Initially, the yellow page company did not take the claim very seriously. Then, the Judge overruled their motions including a motion to dismiss. That brought their ”carcass” to the settlement table. The indication was that there was evidence of company documents that would not have helped in their defense. The prankster salesman had left a trail of emails that did not seem as funny in the light of a courtroom. So, it leads me to believe that Mae West was clearly not well-versed in yellow page advertising.

For pic o’ day, I went with a remembrance from “Cyber Monday”… or something like that.

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The Truth about Truth

Thursday, November 1st, 2012

It seems that every commercial is now political. In fact, we receive logs regarding our ads and they show that very few are running right now. Of course, that’s no surprise.  Political advertising has the right to purchase ads at the lowest price on the station. And by law, they can “bump” non-political ads from the airwaves.

Most of the time, an ad barely catches my attention. How many politicians walking in their casual sweater or talking intently to a crowd in their rolled-up-sleeves can you really take. Then, an ad will come on TV that charges some amazing statistic or belief about the opposing candidate.

John McManus has written a book “Don’t be fooled: A Citizen’s Guide to News and Information in the Digital Age“, to give tactics on sifting through the truth versus lies. It helps turn all of us journalists.

The Internet has given us all the ability to do quick fact checking. He gives some suggestions for places to turn to.  Here are a few places to look:

FactCheck.org: a site managed by the University of Pennsylvania that you will see listed in newspapers.  It analyzes statements by politicians and news makers. They pull material from radio, TV and print advertisements.

Snopes.com: a place to go when you hear a story that sounds so unbelieveable that you cannot tell whether to believe it or whether it is a myth.

Politifact.com: a site operated by the “Tampa Bay Times” that claims to sort out the truth. It rates politicians claims and even gives one category of “pants on fire”.

It’s great to have the Internet. Wouldn’t it be great to have a “truth light” on the TV for watching the news there. Or, maybe invent a flashlight to shine on friends, when they tell stories. Kinda like the mood ring, to see if they would change colors.  Truth is fun!

I guess if there is some fear of what is out there… this is what happens:

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Reading, Writing and Arithmetic

Tuesday, October 23rd, 2012

For a while, we have had Wednesday circled as advertising day. That meant that I needed to come up with some ads for TV production. In typical fashion, I put it off.

Sometimes, people will ask me, “What agency does your ads?” Well, usually I smile and say that we do them ourselves. For this production, I really wish someone was doing our ads.

OK, here’s what we have cooking. We have picked some backgrounds for the ads. That way, it doesn’t look like I am in some cold and gray studio. When you cut the ads in front of a blue or green screen, you can be anywhere.

We have a couple scripts for 30 second spots and three scripts for 15 second spots. There’s only so much you can do for legal ads. Especially when dealing with the advertising regulations of multiple states. Then, there’s that little issue of budget… and I do mean little budget.

I am the “talent” in the ads. I also use that term very loosely. Yes, as talent, that means we don’t have to pay anyone. Anyway, I go in with my head held high. So high that my lack of hair doesn’t seem as noticeable on camera. That’s the kind of stuff I think about. Once, someone sprayed that hair stuff on. Now that was getting crazy.

Soon, the fun will begin. Our advertising team at the Firm will head over. They will stick me in make-up. That’s always an adventure when it’s time to go to lunch. What looks good on camera doesn’t seem so good at the Outback Steakhouse.

That’s the story. Maybe someday we will come up with something that really is creative! And how does that tie in to the title of “Reading, Writing and Arithmetic”? Well, I will be reading the words on the tele-prompter that I wrote. The arithmetic comes in when we start buying the ads.

For pic o’ I went with “Looking at, Looking at”

 

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Read the Small Print

Monday, October 22nd, 2012

 

This may be called a cow car and it may look like a cow car, but then you have to ask yourself… does this make any sense? (yes, this is hurting my eyes too) Here goes my stream of consciousness on scams.

Last night I heard the phone ring and looked at the TV. It has some “new-fangled” technology that puts the number and caller up on the screen. Usually, I am not one to look at caller i.d. before answering. (I am trying to type quickly, so you don’t have to keep looking at the cow car)

The number on the screen popped up as an 800 number. I knew that it was going to be a waste of time. When I answered, there was some recording of a booming voice that advised me that I had been “selected” to participate in a political conference call. I immediately selected to hang up. I knew that even though that powerful voice had said so… it was just another cow car. Not real.

Today, I received an important letter in the mail. It was important because it said so. In big letters it told me that “REQUEST FOR IMMEDIATE ACTION- PLEASE ACT NOW”. Then, it listed a warning of imprisonment or fine for anyone obstructing with the deliver of this US Mail letter. It turned out to be a sales pitch from a car company. It wasn’t even the cow car company.

Some lawyers use mail as a way to advertise. It’s been a while since I looked up lawyer advertising regulation in sending out letters. It’s just not something we do. I am sure that there are some lawyers that look at my TV marketing and say “that sure is a pheasant telling a pigeon that it has a big behind”. Well, maybe they wouldn’t put it like that. More like “kettle… meet pot”. Anyway, I do know that you have to put the wording “advertisement” as big as any other word in the marketing letter. That way, it doesn’t seem to be some important lawyer letter that requires you to take action.

These life experiences happening to me ( and I didn’t even include the road work signs where no one was working yesterday) reminded me of paying attention instead of paying for mistake because I didn’t pay attention. In that same thinking, there are regularly listed sweepstakes frauds that ensnare people and their money. RIGHT HERE is a listing of several sweepstakes scams.

We all have to be careful not to respond to emails that ask for our social security numbers. In our practice, we won’t even put our client’s social security number in any pleading. Whenever you get an email that asks you to log in to some website to verify your banking information, don’t be tempted. Nowadays, things just don’t seem as they appear. No 800 phone call answering tonight!

For pic o’ day, I am posting “Buffet dog”. I am sure that this is another of those examples.

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Categories : Current Affairs
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An Advertising Genealogy

Sunday, August 19th, 2012

I watched the radio sales representative walk away from my office. I had a nervous “pit” in my stomach because I had just signed a contract to commit to a year of radio advertising.  The firm was now going to spend $700 a month on radio, on an AM station. That commitment was now, in addition to the one-half page yellow page ad that had been placed the year before.

Sometime after that, I tried or settled some cases that led me to commit to TV advertising. It was in the Hampton Roads market. Thereafter, I committed to the Richmond TV market. Of course, this is several years ago. At that time,  I would regularly hear “Hey, I saw you on TV the other day” or “Does that TV advertising work?”.

Soon, I began to see several law firms advertising on television. At that point, I decided that I needed to do more than just ask people to call. I didn’t have an agency to help me. In fact, most agencies had never worked with any lawyers. At this point, some lawyers were just outright disgusted with lawyer advertising and weren’t afraid to say so; Some even said it to my face.

Lawyers against advertising seemed to fall into two camps. Either they felt that the profession was too dignified for it; or they felt that anyone that advertised must not be much of a lawyer. That school of thought basically felt that any lawyer who had to advertise, was obviously not a lawyer that anyone was already calling. Why would lawyers with known skills need to advertise?

If you could see me typing my blog right now, you would see a slight smile on my face. This makes me travel a bit down memory lane. Sometimes, I wasn’t sure about the advertising, but felt I had to just push out.

As it began to circulate through the legal community that people did respond to advertising, then I would hear a whisper campaign that “advertising lawyers don’t try cases” or “Even if advertising does bring in business, I’d never stoop to doing such a thing”,

Some of those thoughts came back to me as I read the “Richmond Times-Dispatch” article on current political TV advertising. Apparently, we are in for a lot of political advertising in the coming months, and it feels like we have already been bombarded.

This year alone in the Richmond market, 13.4 million dollars have been placed and we are still more than 75 days away from the Presidential election. That doesn’t even count any state or local elections. Karl Rove’s Crossroads PAC has placed over 15 million in advertising across the state, with about 2.3 million of that in Richmond, so far.

Separately from those amounts listed, Obama and Romney have their own PACs. There are Federal law limits on how much you can give to any one candidate, but there is no limit to the amount that can be given to PACs. Plus, those amounts don’t have to be identified and reported.

Political advertising impacts lawyer advertising because political advertising overrides all other advertising. Plus, political advertising is guaranteed by law, to pay the lowest per point rate on all stations. No one can pay any lower. So, even if I want to pay more for an ad; it doesn’t matter. If a political candidate or PAC wants that spot in that time period they are going to get it.

Today, lawyer advertising is changing. Firms that have decided that they “want to try TV advertising” soon are very disappointed. It is now hard to bust through the clutter. It means that law firms have to look to other areas. Now, lawyers don’t ask me if TV works. Instead, I hear questions like “Do you know anything about Internet advertising” or “Who writes your blog?”. As to that blog question, I am still looking for volunteers!

For pic 0′ day, I have thought of many different advertising ideas. Here’s one that I haven’t tried:

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Dishonesty or Creativity?

Wednesday, August 8th, 2012

I do enjoy  reading a “real book”, but the reality of my reading is that I usually pull out my Kindle or iPad. In fact, reading technology seems made just for me.  It’s not unusual for me to have several books going at one time. Although, I only read one fiction book at a time.

My Kindle has a book that I downloaded a few months ago that still has the “New” heading across it. That means that I have not opened since I downloaded it a few months back.  The title of the book is “I MAG INE  how creativity works”.

Recently, the publisher of the book recalled all hardcover copies. The book is no longer for sale. It is still up in the air as to what they are going to do, for purchasers of the online version like me.

The author of the book, Jonah Lehrer, recently resigned from the “New Yorker” magazine and proclaimed that “The lies are now over”. (Story here)

In multiple areas of the book, he simply made up stories and quotes to justify his thoughts on creativity. Dishonesty in the name of creativity. In a blog, I can’t do justice to the background story, but some of the fabrications included attributing quotes to Bob Dylan, on how he was inspired to write songs;  plagarizing and also attributing his research to false sources.

As a transition from a book to TV, I have been watching a program on AMC that is titled “The Pitch“. According to the viewing ratings, it appears that I might be one of the few in the nation, watching this program.

Each week, two agencies compete for some account by presenting their advertising pitch. At the end of the show, the account makes a phone call to tell one of the agencies that they now have their account.

The series is a behind-the-scenes look at how agencies bring an idea to the reality of a commercial. I am sure that a great deal of editing, by the producers of the show, keep the viewers from seeing too much reality.

I still have several episodes to watch.  The one that I just saw involved a pitch for a product called “Pop Chips”. The representatives of the company basically told the agencies that they wanted to have a video go viral, that basically would not cost anything; so that they could take over the snack world. It was unrealistic.  I thought “why not throw in the solution to world hunger, while you’re at it”.

The winning agency was picked, based on the idea that they would make the longest video, to be the most watched viral video ever. Basically making sound like someone can snap their fingers and make their video so interesting, that everyone wants to pass it to their friends.

The point of the story for this blog came at the end of the show. When the winning agency had pitched their idea, part of the promise was that everything had been done and it was ready to go. “Everything had been coded and the websites were ready”. After that agency was notified that they had been picked, the one member of the agency looked right in the camera and basically said, “what now?” It was an empty sales pitch.

That was several months ago. That idea blended into obscurity. I guess it was chip without pop.

I really don’t think I need to write an epilogue to this. Isn’t it great when someone tells you something and it is the truth.  I was going to tie this into a comparison to insurance company advertisements. Instead, I’ll let you decide whether their ads are “creative or not”.  Maybe that’s why Truth is stranger than fiction.

For pic o’ day I just wanted something real!!! Well, maybe it leans more creative.

 

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Tell Me More

Sunday, July 29th, 2012

     I sent an email reply to say yes, for lunch. I had wanted to have lunch with this sales rep for a while. The scheduling had just not worked out and days had stretched into weeks without getting it on the calendar. It’s always good to learn about the market; and I thought that it was a good idea to get together, since I had never met him.

     When I arrived at the restaurant, he was standing at a table and waved me over. He stood up, looked me right in the eye and shook my hand.

     I glanced down at the menu and the rep told the waiter to just give us a couple more minutes. He then described that he had been in meetings all morning at the station and that the traffic on the way had been terrible; Maybe there had been an accident.

     The waiter arrived with a basket of bread. We both ordered salads. Then, the rep told me about his vacation that he and his family had just taken. It was the first time that they had been to Disney World.  His phone was sitting on the table. I hadn’t noticed it until it buzzed. He looked down at it and then said, “I’ll call him back. It’s my boss, to see if I’ve heard anything on a furniture account that I pitched yesterday.” He then told me about that pitch.

     The salads arrived. He went on to describe their lack of a website and whether websites were really necessary in furniture selling. “I think that most people really want to feel and touch the product. It’s not something that you can just look at online”. He went on to talk about what a bad idea it was, for them to advertise in the newspaper.

     During the meal, he told me about coaching his boy in soccer. He then showed me pictures on his cell phone of a recent game. The pictures did make me smile. It looked like there were about 8 coaches on the sideline.

     I started to ask a question about advertising, but was briefly interrupted by the waiter to ask if we were finished with our plates and whether the check was separate or all together.

     The rep then told me that their sales manager was probably going to be promoted. He used to think that he wanted to move into management but that he didn’t know if he could stand being stuck behind his desk. He described how long he had been at the station and how advertising sales had changed over the years. His phone buzzed again on the table and he looked down at it.

     Then, he looked down at his watch and told me how much he appreciated having lunch with me. He went on to say that he really had been looking forward to meeting me. We stood and shook hands again, and that was lunch.

     I heard a consultant recently say that the best way to learn about others is to listen to them. He added that his favorite phrase is  “Tell me more”. This story was a bit fact/fiction but it is how I felt, after a recent lunch with a rep.  I know that I had learned very little about advertising and kinda felt empty from the lunch.

     Sometimes when I am interviewing potential employees, I catch myself talking too much about me and the firm. If I do that, I soon realize or later come to the conclusion that I had talked too much and had learned very little about the potential employee. A reminder to stop talking about myself and ask questions, followed with “Tell me more”.

     For pic o’ day… sometimes you just have to get away!

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Insurance Comedy Doesn’t Sell

Thursday, July 26th, 2012

We now have learned that it’s not only Robert Pattinson who carries sorrow today. It’s also all of those insurance commercial spokespeople that are in the heartbreak line. USA Today says that the funny ads are not paying off.

Market share statistics are leading advertisers to the conclusion that funny insurance ads are probably only expensive chuckles. When I started reading the USA Today article, I immediately became concerned about “Mayhem”. He’s my favorite.

Since 2007, Geico, Progressive, State Farm and Allstate now rank among the USA’s 20-most advertising products. Last year, Nationwide spent more than 200 million and it reports losing more than 9% of it’s market share. Of course, I have yet to find anyone who thinks that the “World’s Greatest Spokesperson” is funny or persuasive; so maybe Nationwide should just focus on fairly paying claims instead of that nonsense.

In advertising, the goal is always to get noticed. Just like legal advertising. I’m not sure if that means that President David Palmer works or not. (you had to be a “24″ Fan to understand)

More insurance companies are trying to get more done online. That’s why Allstate paid over a billion dollars last year to acquire Esurance, which was totally built online.

Is Flo going to be replaced by Flobot and have we seen the last of the Gecko? Statistically, State Farm’s growth has remained flat for the last 3 years. I guess the “discount double-check” didn’t bring enough checks.

It is a competitive industry. USAA jumped in with their first national advertising campaign that makes it look like it’s quite a privilege to pay premiums over many generations. Since I have recently filed suit against USAA on behalf of a client who did not receive his available medical payment coverage; that advertisement just makes me want to give them the look.

I wonder what would happen if one company would step forward and advertise that they were going to fairly pay claims. Now that would shake up the market! (Guess you can tell, I’m a little biased)

For pic o’ day, here’s a “new technology” idea for all these companies:

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Categories : Insurance Law, Web/Tech
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