Let’s just keep it going. Valentine’s Day again. Can you feel the love? Not so much? Come on! All right… on with the show. But I hope you can still feel the love!
I am going to tell you one of my weaknesses… it’s spaghetti.
There are some things that I can avoid eating, but I find myself yielding to the temptation of spaghetti and casting aside all concerns of weight gain. And that’s where I found myself last weekend… on a spaghetti mission!
And not just any mission. My wife and I were headed to Joe’s Inn for their spaghetti. As we walked in the door, we found several people standing and seated. All waiting for a table. The hostess/waiter walked up to us and asked “how many in your party?”. Then she said “A few tables are about to leave and it should only be a few minutes”.
I noticed that she said the same thing to a few more people that came in, right after us. No one left the restaurant. We waited a bit and no one left. All because we were greeted positively and given “hope”.
I know I am getting carried away with the spaghetti pictures, but it was a reminder to me about the importance of attitude, even in this restaurant stop.
Years ago, attorney John Morgan in Florida told me that his most important employee at his law firm was his receptionist. What do people think when they call the firm. Just like walking in to a restaurant. The difference between waiting and walking out the door.
Yesterday, I spoke to a lawyer at our firm who told me about a case that he is working on right now. The lady had previously been represented by another local law firm on a prior injury case. Now, she has another injury, but this one is tremendously significant with high medical bills and a multi-million dollar insurance policy. That’s code for… it is a big big case.
Why did she call us? Well, she thought about going back to the firm that represented her on her first case. At the same time, she just happened to see our commercial. Couple that with the fact that she was not exactly thrilled with her last case.
Thankfully, our intake was friendly. Then, she spoke to a lawyer here that was helpful. She decided to hire us. As John Morgan said, you can always find lawyers, but it’s hard to find people who care. And that’s the importance of Team at the firm. It makes me want to say thank you every day, to those who work here at the firm. No different than… a table will be ready shortly. Instead of not caring and just saying, “there will be a 30 minute wait”.
And yes, for pic o’ day, one more pasta mention. Is it wrong to have spaghetti for breakfast? How about if it’s just a side?