Thursday’s Richmond Times-Dispatch had an article written by their food critic that also had a good life lesson reminder. Dana Craig wrote Richmond Servers, Please Get Your Act Together.
Her article was a challenge to restaurant servers to just care. As she put it, ” we don’t want our entrées served while one of our party of two is in the restroom. We don’t want to see you sitting at a nearby barstool, gabbing it up while we pile used plates on the edge of the table, praying you’ll notice. And we really don’t want to summon the check by breaking out flares to draw you to our table.” Then, she goes on to list some basics that servers should take to heart.
Craig concludes her article with the advice, “most people don’t return after a meal marred by bad service. First impressions matter, and servers are the front lines of a restaurant’s reputation. Your position is important, so treat it that way. Your diners — and tips — will thank you”.
The service industry includes the practice of law. These same principles apply to our firm. In fact, these same thoughts apply to most people. I nodded my head when she wrote about these basics in the restaurant business. In life, doesn’t it feel good when you are dealing with a business that cares!
Here’s a Friday DID YOU KNOW? A child’s superman costume had a warning attached to the package that stated, “Wearing of this garment does not enable you to fly”… Yes, we knew that!
From the world of Facebook a couple of others comes pic o’ of “Incorgnito” that cracks me up: