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Nip and Tuck Guinness Record

Several years ago, I drove by Ferguson Supply and saw one of their employees outside, mowing the grass in a business suit. I stopped my car because I wanted to know what was going on. “Hicks” always had a great quote or story.

“Hey Hicks”, I hollered. He stopped the lawn mower and came walking toward me. “Why are you mowing the grass in a suit.” He looked at me with a smile and said, “Ain’t no sense in looking bad and feeling bad too!”

Everyone wants to look and feel younger. Everyone but kids under 5, who always seem to answer a “How old are you?” question with “4 and a half” or “3 and a half.” You never hear anyone say “62 and a half.”

London now can claim a record-holder in plastic surgeries.  Cindy Jackson just turned 57 and can now “boast” that she is in the Guinness Book of World Records with 52 cosmetic procedures. Here are her before and after pictures as she progressed:

She had her first procedure at age 25. Looking at these pictures makes me wonder why she didn’t own a camera back then with a little better focus. Cameras haven’t changed that much have they?

Jackson says that she spends “on average, two weeks each year having surgery and recovering from it. I have to if I’m going to continue to hold back time.”

Her motivation for the surgeries have nothing to do with trying to get in a record book. “I never intended to break any records,” she said. “I just want to be young and beautiful. I never want to look into the mirror and see a wrinkly old face staring back… and I don’t think I will ever have to.”

When I read this article, it made me want to send a copy to the insurance adjusters on our cases. Years ago, I learned that Allstate had began to use a computer software program to evaluate claims. Adjusters would never say that “Colossus” indicates how much to offer. All of a sudden, offers were seemingly a bit lower and many times ended in an unusual number, like $5808.

Cases where clients had been burned or cut seemed to also receive low offers. It didn’t seem to matter whether a client was permanently disfigured. Then, information began to leak out that the software program did not consider anything about scarring or disfigurement. It had never been programmed as a ‘settlement driver’.

When considering the damages of loss of enjoyment of life or mental anguish, appearance is certainly part of that. This article might be a bit “over the top”, but it  is  a reminder about the significance of the damage of disfigurement. An even worse damage, when it results from someone who caused it by a bad choice or careless action.

And pic o’ day is a reminder of how we can keep working on the appearance, without going under the knife:

Don’t Forget Your Teeth

     One business traveler forgot more than $20,000 worth of jewelry, when she left her Italy Hotel. USA Today reports that over 30,000 items are left behind at the McCarran airport in Las Vegas, when they shed them for security screening. That’s 82 items a day of forgetfulness.

     The USA Today article says that people have left possessions that have included diamond engagement rings, an NFL Super Bowl ring and even some professional video equipment.  One Hyatt hotel reported that a bride left behind her wedding ring.  One hotel manager described their lost property department as “a treasure trove”.

     Many hotels say that they respect the guests’ privacy and will not return an item unless the owner asks for it.  Of course, the article says that some of the forgotten items that have been been requested to be returned included hearing aids and false teeth.

      I wonder how you forget the teeth.  Do you remember when you decide to order lunch corn on the cob? Calling the hotel front desk and asking if housekeeping found a set of teeth in room 1224, has to be an embarrassing mouthful. (Promise… no more on this)  

     Robert Bjork, a UCLA psychologist professor, says that habits protect us from forgetting things. Those habits “are disrupted by travel”. Most people develop strategies to lessen the forgotten items. I’m probably like most. I try to do a “one more time”,  just before leaving the hotel room. At the airport, I look closely at the bins and pat the pockets to make sure I’m feeling the wallet, keys and cell phone. Thankfully, the teeth aren’t a worry.

     In everyday life, it is understood that we forget. That even extends to the important stuff. For injury claims, defense attorneys and insurance companies don’t seem to understand such forgetfulness.

     Sometimes, a client will be taken to a hospital after the crash and report leg, back and neck pain. Such reported injuries may even include broken bones. Then, when they claim a  head injury a few days later, the defense attorney attacks them for not “reporting all their injuries at the hospital”.

     I’m guessing that you might think, “yea, why wouldn’t they say that they had a headache?” Well, I’ve asked ER doctors about that. Their training is to treat life threatening injuries; stop the bleeding and fix the breaks. For a headache or someone even hitting their head, there may be no significant discussion unless the person is unconscious at the hospital.

     Many people will hit their head against the seat or even the side window or door. Sometimes, they even notice tenderness when they get home. Being knocked dazed may not even register as a head injury. Then, they later start to notice symptoms of a head injury that may include such things as a headache, nausea, difficulty sleeping, forgetfulness and anxiety. Symptoms that they did not have before the crash.

     Some injuries and symptoms may not be readily known; Or, a person gets distracted at the hospital or could even be a bit shook up when talking to emergency medical people. If it’s believable that a person would leave their ring or teeth behind because of distraction or forgetfulness; then it sure seems to me that someone might not always know or report every injury immediately. It’s just not a defense that concerns me because it deals with true humanity.

     And now…. pic 0′ day. Everyone should dress casual for Friday and Saturday.

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