Sometimes I read Paul Luvera’s blog to lawyers. He is now retired but still takes the time to share wisdom from his days of law practice.
One of his blogs gave tips on dealing with difficult lawyers on the other side of a case. He and attorney Gerry Spence have provide practical advice on that topic. In Paul’s recent blog on the topic, he references Gerry Spence’s thoughts on remaining calm in the face of adversity.
I think that the tips on dealing with difficult lawyers is also applicable to dealing with difficult people generally. It’s also a reminder of being in control of self. Here are his quick thoughts:
- The most important rule is to have calmness in the face of whatever happens. When we are angry and out of control we don’t function right. Plus we give up our power to the other person by reacting to their cue. Gerry Spence once described it to me as “watchful waiting.” Like the matador of calmly watching the charging bull.
- Respond only to ”attacks” that legally require a response. Otherwise, just respond verbally, if at all, with something like “That’s interesting” and walk away.
- Document everything. Phone calls, conversations & every other kind of communication or exchange should be documented. However, document with the idea a judge will read it. No anger. No profanity. All very professional and the less said the better.
Keeping under control…Discipline weighs ounces, regret weighs tons. (Anonymous)
And for pic o’ day… more reason to remain calm!